Scrubbie Return & Refund Policy

We want you to love your Scrubbie order. That's why we offer a 30-day money-back guarantee — if you change your mind or you're not happy with your purchase for any reason, you have 30 days from the date you receive your item to request a return and get your money back.

Return Eligibility

To be eligible for a return:

• Your item must be in the same condition you received it — unworn or unused, with tags attached, and in its original packaging
• You'll need your receipt or proof of purchase
• Your request must be made within 30 days of receiving your item

How to Start a Return

To start a return, contact us at admin@shopscrubbie.com. Once your return is accepted, we'll provide you with the return address along with a return shipping label and instructions on how and where to send your package.

Please note: items sent back to us without first requesting a return will not be accepted.

Questions about a return? Reach out any time at admin@shopscrubbie.com.

Damages and Issues

Please inspect your order as soon as it arrives. If your item is defective or damaged, or if you received the wrong item, contact us immediately so we can evaluate the issue and make it right.

Exceptions / Non-Returnable Items

Some items can't be returned, including:

• Perishable goods (such as food, flowers, or plants)
• Custom or personalized products (such as special orders)
• Personal care goods (such as beauty products)
• Hazardous materials, flammable liquids, or gases

If you have questions about whether your specific item qualifies, get in touch with us.

Sale items and gift cards are not eligible for return or refund.

Exchanges

Since our return policy is designed to get you your money back, the fastest way to get a different item is to return what you have, and once that return is accepted, place a new order for the item you want.

European Union 14-Day Cooling-Off Period

If your order is shipped into the European Union, you have the right to cancel or return it within 14 days for any reason, without justification, in addition to the rights outlined above. As with standard returns, your item must be in the same condition you received it — unworn or unused, with tags, and in its original packaging — and you'll need your receipt or proof of purchase.

Refunds

Once we receive and inspect your return, we'll let you know whether your refund has been approved. If approved, you'll be automatically refunded to your original payment method within 10 business days. Please note it can take additional time for your bank or credit card company to process and post the refund.

If more than 15 business days have passed since your return was approved and you haven't seen your refund, please reach out to us at admin@shopscrubbie.com.